RCS Insurance Consultants Inc. is a full service consulting business providing solutions to individuals as well as businesses in Manitoba.

The RCS culture was founded on being independent and doing what is best for our clients. RCS provides an opportunity to combine and grow some of the best talent in the insurance industry with access to the most diverse product solutions and unparalleled relationships with insurance carriers in the market place.

We are currently recruiting for the role of Administrative Assistant to join our team in Winnipeg, Manitoba. The Administrative Assistant is responsible for delivering exceptional client service while supporting the daily administrative needs of the company.

Outcomes

• Prompt, accurate and professional client service delivery.

• Initiative and willingness to learn new skills and improve existing skills.

• Responsibility and ownership of assigned tasks.

• Maintains confidentiality.

• Solid understanding of eligibility guidelines and the insurance plan designs of our clients.

• Steady progress month over month.

Must Haves

• Positive attitude and the ability to think outside of the box.

• Strong analytical skills.

• High level of accuracy and attention to detail in all facets of job.

• Strong oral and written communication skills.

Education & Experience

• 2+ years experience working with employee benefit plans would be an asset but not required.

• Intermediate experience and knowledge of MS Office (Word, Excel, PowerPoint).

Your Key Responsibilities will include:

• Answering incoming calls and redirecting as necessary.

• Managing billing distribution.

• Preparing claims experience reports.

• • Creating employee enrollment packages/presentations.

• Creating and mailing member cards and welcome letters.

• Opening mail and redirecting to insurers or coworkers as necessary.

• Assisting with the completion of documents related to individual insurance and investment business.

• Greeting clients to determine the nature of their visit and directing them to the appropriate contact(s).

• Other administrative duties as assigned.

Competencies, Skills & Abilities

• Job Knowledge & Professional Development. Has a complete understanding of the role and is performing the role to its entirety. Acts without being told what to do. Continual focus on expanding knowledge of the role and of the Company as a whole.

• Curiosity & Innovation. Generates new and innovative approaches to problems. Ask questions and respectfully challenges current processes. Brings new ideas to the Company and strives for continual improvement of their daily operations and/or work activities.

• Organization & Planning. Plans, organizes, and schedules in an efficient, productive manner. Focuses on key priorities. Able to stay on track and meet deadlines. Does not let important details slip through the cracks or derail a project.

• Teamwork. Reaches out to peers and cooperates with supervisors to establish an overall positive and collaborative working relationship. Lends a helping hand whenever it is needed. Exhibits passion and excitement over work. Has a positive, can-do attitude. Takes ownership of the role, goes above and beyond and does whatever it takes to get the job done!

• Communication. Speaks and writes clearly and articulately. Maintains this standard in all forms of written communication, including Email. Lives up to verbal and written agreements. Communicates in a positive and respectful manner.

The Perks

In addition to becoming part of a creative, challenging, and stimulating work environment, we also offer:

• Competitive salary

• Employee benefit plan

• Retirement plan

• In house training/mentoring

• Education Assistance (applicable to position)

To apply for this opportunity

Please forward your cover letter and resume to trish@rcsinsurance.ca

We thank everyone who applies; however, due to the volume of applications we receive, we are only able to contact candidates who have been selected for an interview.